Documentation Index
Fetch the complete documentation index at: https://docs.noxpay.io/llms.txt
Use this file to discover all available pages before exploring further.
Your balance at a glance
When you open your Borderless Account, you will see your balance broken down by currency — USDC, USDT, and BTC each shown separately. For each currency, your balance is split across four types that reflect the exact state of each portion of your funds.Available
Your available balance is the amount you can use right now. You can withdraw it, convert it, or use it to fund a transaction. If you wanted to send money out this second, this is what you could send.In Transit
Funds that are currently being moved as part of a transaction in progress. While a payment, withdrawal, or ramp is processing, the relevant amount sits here until the operation settles. Once settled, it moves to the appropriate final state.To Receive
Funds that are expected to arrive in your account from an ongoing transaction — for example, the crypto leg of an incoming onramp that has been confirmed but not yet fully credited. Once received, these funds move into your available balance.Locked
Funds that have been blocked specifically for chargeback purposes. These are set aside by Noxpay and are not available for use until the chargeback window closes or the dispute is resolved.Locked funds are held by Noxpay as a safeguard against chargebacks. They are not related to in-progress transactions — those are reflected in the In Transit balance instead.
Multiple currencies
USDC and USDT are both worth 1 US Dollar each, but Noxpay tracks them as separate currencies. They do not add up automatically. If you want to consolidate them, you can convert one to the other via Exchanges. BTC is tracked separately and its value in dollars fluctuates with the Bitcoin market price. Your dashboard shows the current approximate dollar value of your BTC balance so you always have a sense of its worth in familiar terms.When does my balance update?
| What happened | What changes |
|---|---|
| A client paid your PIX checkout link | Available increases within a few minutes of payment |
| Someone sent crypto to your deposit address | To Receive increases on detection; Available increases after blockchain confirmation |
| You initiated a withdrawal | Available decreases, In Transit increases |
| A withdrawal completed | In Transit clears, funds delivered |
| A withdrawal failed | In Transit returns to available |
| You converted currencies | Available updates instantly |
| A chargeback is raised | Available decreases, Locked increases |
| A chargeback is resolved | Locked returns to available (or is permanently debited) |
Blockchain confirmations are required for incoming crypto transfers before Noxpay credits your account. This is a security feature built into how blockchains work, not a Noxpay delay. Most transfers confirm within minutes.